CONSUMERS’ AND PHARMACISTS’ VIEW ON
COMMUNITY PHARMACY SERVICES IN THE
REPUBLIC OF MOLDOVA.
ZINAIDA BEZVERHNI*
Department of Social Pharmacy “Vasile Procopisin”,
State Medical and Pharmaceutical University “Nicolae Testemitanu”,
Chisinau, Republic of Moldova
*corresponding author: zinaida03@yahoo.com
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Abstract:

Community pharmacy services are the core element of Good Pharmacy Practice; on other hand, professional pharmaceutical services provided by community pharmacies may become a means for competition between them and it may be the alternative that can increase the importance of pharmacies to customers, healthcare and society The aim of this study is to determine and appreciate the demand and the offer of pharmaceutical services in community pharmacies in the Republic of Moldova. The study has shown a great demand for pharmaceutical services among the population of the Republic of Moldova. There are different “target groups” for different community pharmacy services. On other hand, community pharmacists are still product-oriented and don’t offer patient-oriented pharmaceutical services on a regular base. There is a big gap between expected and provided information about medicines. There are no major barriers in implementing pharmaceutical services, but pharmacists are not very optimistic about this.

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